Contact Us
At Poshace.com, we are dedicated to providing our customers with the best possible shopping experience for refurbished and brand-new gadgets. Our knowledgeable and friendly customer service team is always here to help you with any questions or concerns you may have.
Poshace: 20B, NEW BANSDRONI, GOVT COLONY, 1ST FLOOR BANSDRONI KOLKATA WEST BENGAL 700070
Hours of Operation: Monday - Saturday, 9:00am - 6:00pm IST
Phone/WhatsApp: (+91) 9609628888
Email: [email protected]
If you need to contact us outside of our regular business hours, please send us an email and we'll get back to you as soon as possible.
Connect with us on social media for the latest updates and promotions:
How can I track my order?
A: Once your order has been shipped, you will receive a tracking number and a link to track your package. You can also log into your account on our website to view the status of your order.
What is your shipping policy?
A: We offer free shipping on all orders over a certain amount, and we use reliable courier services to ensure the timely delivery of your order.
What is your return policy?
A: We have a hassle-free return policy. If you're not satisfied with your purchase, you can return it within a specified timeframe for a full refund or exchange.
How can I cancel my order?
A: If you need to cancel your order, please contact us as soon as possible. If your order has not yet been shipped, we will cancel it and provide you with a full refund.
What payment methods do you accept?
A: We accept all major credit cards, debit cards, and PayPal.
How do I know if a product is refurbished or brand new?
A: Each product listing on our website clearly specifies whether it is refurbished or brand new. Refurbished products undergo a rigorous testing process and come with a warranty.
What if I receive a defective product?
A: If you receive a defective product, please contact us within the specified timeframe and we will provide you with a replacement or a refund.